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Support & FAQs – Office Helpers for MS Word


You can get the Office Add-in from Microsoft Office Store. Please use the link below.


You can get the Office Add-in from Microsoft Office Store. Please use the link below.

We use a subscription base for these products so that we can keep them up to date, continue developing, host the service and assist you with any questions you may have.

What’s in it for you?

  • Free upgrades with ongoing product tweaks and improvements.
  • Free support with answering any email ticket questions you may have.
  • Free no obligation trials so you can thoroughly test things out beforehand.
  • Cancel at any time.


We’ve tried very hard to make our solution as useful and cost effective as possible.

So we keep a “wish list” where you can submit all your requests at any time.

Our team use this list for all development so there is a big chance that your wanted item may well show up in a future release.

Yes, we always listen and are grateful for any suggestions to improve our products and services.

Please use this form to submit your feature request.


  1. Some questions may be related to MS Office product itself – so check first and refer to Microsoft’s comprehensive online help system or ask them directly.
  2. If it’s definitely relating to our Add-In, the majority of questions will be already answered in this FAQ section which is dynamic and ever expanding so always check back here first.
  3. If not, then send us a support request using the form below detailing the problem – screenshots always help here as a picture speaks a thousand words.


  • Let us know your name and email in case we need to ask any questions or get clarification. Also, so we can perhaps let you know if and when we've been able to incorporate any of your wish list items in future releases
  • Please keep files sizes down to 1MB